Privacy policy

The protection of personal data is paramount for JUGETSUDO BY MARUYAMA NORI, which wishes to explain clearly and transparently how and why it collects, processes, stores and uses Users' personal data.

 

This Privacy Policy also outlines the rights and control tools available to Users regarding the processing of their personal data.

 

  1. INTRODUCTION

 

This privacy policy (hereinafter the “Privacy Policy”) is offered by the foreign company KABUSHIKI KAISHA MARUYAMA NORI TEN, trading as JUGETSUDO BY MARUYAMA NORI, with a capital of 10,000,000 yen, registered in the Paris Trade and Companies Register under number 480 192 384, whose registered office is located at 1 23 Akashicho Chuo-ku, Tokyo, Japan and whose main establishment in France is located at 95 rue de Seine, 75006 Paris (hereinafter the “Company”).

 

The Company makes the website available to users (hereinafter referred to as the "User(s)") www.jugetsudo.fr (hereinafter the “Site”) which allows them to order tea, tea-related accessories, pastries and gift vouchers for workshops (hereinafter the “Product(s)”).

 

  1. What information does the Company collect from its Users?

 

In order to allow Users to place orders on the Site, the Company, acting as data controller, must collect personal data relating to Users, including the following personal data:

 

  • First and last name ;
  • Genre ;
  • Adresse email ;
  • Adresse postale ;
  • Consumption data, products viewed, products ordered and preferred products;
  • Billing address (if different from the mailing address);
  • Pays ;
  • Phone ;
  • VAT number (including for sole traders);
  • The following technical information: IP address of connection, name of access provider, geographical area of connection, version of browser and operating system used, browser language, browser time zone, screen resolution, unique ID of the device used by the User.
  • The following browsing information: website from which the User comes and to which they return, pages viewed and their frequency, dates and times of connection.

 

The User is informed that if they do not wish to provide the requested personal data, they will not be able to place an order on the Site.

 

  1. How and why is Users' personal data used?

 

The Company uses Users' personal data for the following purposes:

 

 

Purpose

Legal basis for processing

Site Availability

The processing is based on the Users' consent.

Orders being processed

The processing is necessary for the performance of the Contract concluded with the User

Order Management and Processing

The processing is necessary for the performance of the Contract concluded with the User

Billing

The processing is necessary for the performance of the Contract concluded with the User

Management of User rights (access, rectification, restriction of processing, portability, erasure, objection)

The processing is based on a legal obligation: to respond to their requests

Improvement of the technical tools used by the Company

 

The processing is necessary for the purposes of the legitimate interests pursued by the Company

Developing analyses

The processing is necessary for the purposes of the legitimate interests pursued by the Company: analysis of User navigation on the Site

Responding to any questions/complaints from Users

The processing is necessary for the performance of the contract concluded with the User

Information about the Company, its services, and its activities (business development)

The processing is based on the User's consent

Dispute resolution and invoicing

The processing is necessary for the performance of the contract concluded with the User

Site development and deployment, testing of new features and Site maintenance

The processing is necessary for the purposes of the legitimate interests pursued by the Company: evolutionary and corrective maintenance of the Site

Managing your information and consent regarding cookies and trackers

The processing is necessary for compliance with a legal obligation under the ePrivacy Directive, the GDPR and the French Data Protection Act.

 

 

  1. With which third parties does the Company share the personal data of its Users?

 

Users' personal data is processed by the Company, and by subcontractors who support the Company's business.

 

The servers on which Users' personal data is stored are located in France. However, depending on the geographical area from which the User connects, some data such as images may come from other servers located in or near the country from which the connection originates via a Content Delivery Network.

(Specifically: In Europe: Amsterdam, Bucharest, Helsinki, Frankfurt, London, Madrid, Milan, Moscow, Oslo, Prague, Vilnius, Warsaw. In North America: Atlanta, Ashburn, Chicago, Dallas, Denver, Los Angeles, Miami, New York City, San Jose, Seattle, Toronto. In Asia and Oceania: Adelaide, Auckland, Bangalore, Brisbane, Hong Kong, Istanbul, Israel, Melbourne, Mumbai, Perth, Seoul, Singapore, Sydney, Tokyo. In Africa: Johannesburg. In South America: São Paulo).

The Company may also disclose personal data in order to cooperate with administrative and judicial authorities.

 

  1. What are the rights of the Users?

 

Users have several rights, summarized below:

  • Right of access : the right to be informed and to request access to the personal data that the Company processes;
  • Right of rectification : the right to request the Company to modify or update personal data when it is inaccurate or incomplete;
  • Right to erasuret: the right to request the Company to permanently delete personal data;
  • Right of limitation : the right to request the Company to temporarily stop processing all or part of the personal data;
  • Right to object :
  • the right to refuse the processing of personal data at any time;
  • the right to refuse the processing of personal data for marketing purposes.
  • Right to withdraw consent: the right to withdraw consent to the processing of personal data at any time, through a simple method equivalent to that used to obtain the User's consent;
  • Right to data portability : the right to request a copy of personal data in electronic format and the right to request the transmission of this personal data for use by a third-party service;
  • Right to give post-mortem directives: The User can give to the Company of the instructions regarding the retention, deletion, and communication of their personal data after their death. In the absence of such instructions, the Company will comply with the requests of the heirs as exhaustively set forth in Article 40-1, III of the French Data Protection Act.

   

  1. How can the User exercise their rights?

 

To exercise the rights stated above and for any questions relating to the processing of personal data, the User may contact the Company at the following email address: chumon@maruyamanori.com or by telephone at the following number: +33 (0) 1 46 33 94 90.

 

To enable the Company to process the request as quickly as possible, the User may specify in their request the subject matter and the context in which their personal data was collected by the Company. They must also provide a copy of both sides of their identity card.

 

  1. How does the Company secure Users' personal data?

 

The Company ensures the security of Users' personal data by implementing appropriate technical and organizational measures to guarantee a level of security adapted to the risk, such as the pseudonymization and encryption of Users' personal data, any means to guarantee the constant confidentiality, integrity, availability and resilience of processing systems and services, any means to restore the availability of and access to Users' personal data, as well as a procedure to regularly test, analyze and evaluate the effectiveness of the technical and organizational measures put in place.

 

  1. What are the retention periods for Users' personal data?

 

Users' personal data is kept only for the time necessary to achieve the purpose for which the Company holds this data, in order to meet the needs of Users or to fulfill its legal obligations.

 

To determine the retention period for personal data, the Company applies the following criteria:

 

  • Regarding the supply of Products, personal data is kept for the duration of the contractual relationship and within the limits of the legal limitation periods;
  • User data may also be used for commercial prospecting purposes and is kept for three years after collection or the last contact with the User;
  • If the User makes a request to the Company, the personal data will be kept for the time necessary to process the request;
  • If cookies are placed on the User's phone/tablet/computer, personal data is retained for the duration of the session identification cookies and for any period defined in accordance with applicable regulations. The maximum retention period for cookies is 13 months from the date they are first placed on the User's device, which is also the duration of the User's consent to the use of these cookies. The lifespan of cookies is not extended with each visit. The User's consent must therefore be renewed after this period.
  • The Company may retain certain data in order to fulfill its legal or regulatory obligations, to allow it to exercise its rights, and/or for statistical or historical purposes.

 

At the end of the periods mentioned above, the personal data will be deleted or the Company will proceed to anonymize it.

 

  1. Links on the Company's website to third-party websites
  • Link to the Company's Facebook page.
  • Link to the Company's Instagram account.
  • Link to the Company's Google Maps page.
  • Links for sharing to the following social networks: Facebook, Twitter, Linkedin and Whatsap.

 

To improve the quality of the Site, the Company may include links to third-party websites. These websites have privacy policies that are different from and independent of the Company's. Users are encouraged to review the privacy policies of any third-party websites they visit.

 

  1. The User's right to lodge a complaint with the CNIL


In the event of a complaint, Users can contact the CNIL, which is the competent authority for the protection of personal data, whose contact details are as follows: 3 Place de Fontenoy, 75007 Paris, telephone: 01 53 73 22 22.

 

  1. What cookies/trackers does the Company use on the Site and how can I object to them?

 

In accordance with Resolution No. 2019-093 of July 4, 2019, adopting guidelines relating to the application of Article 82 of the amended Law of January 6, 1978, to operations involving reading and writing data on a user's terminal (including cookies and other tracking technologies), the Company informs Users that tracking technologies record certain information that is stored in the memory of their computer hardware/equipment. This information is used to improve the use and operation of the Website, as well as to understand how the Website is used by Users, and the tools and services that the Company makes available to them. These tracking technologies do not contain any personal information about Users. Consequently, no personal data processing is carried out based on these tracking technologies.

Upon first connection to the Site, An alert message informs the User about the use of cookies and invites them to accept, for each purpose, the use of these cookies. Accepting or refusing the use of cookies has no impact on the User's browsing.

The alert message includes, in particular:

  • the identity of the data controller(s);
  • the recipients;
  • the specific purposes of the trackers used;
  • the possibility of withdrawing consent at any time.

 

Unless the User has given prior consent, the placement and reading of trackers will not be carried out:

  • if he goes to the Site (home page or directly to another page of the Site) and does not continue his browsing: a simple absence of action cannot in fact be considered as an expression of will;
  • or if he clicks on the link in the banner allowing him to configure cookies and, if applicable, refuses the placement of cookies.

 

The User can choose to disable trackers at any time. Their browser can be configured to notify them of trackers placed on their device and ask them to accept or reject them.

 

Each browser's settings are different. These settings are described in the browser's help menu, which will allow the user to learn how to modify their cookie preferences.

 

» Firefox: https://support.mozilla.org/fr/kb/cookies-informations-sites-enregistrent

  • Click the menu button and select "Options".
  • Select the "Privacy" panel.
  • Set the "Retention rules" menu to "Use custom settings for history".
  • Uncheck the "Accept cookies" box.
  • All the changes you have made will be saved automatically..

 

» Internet Explorer : https://support.microsoft.com/en-us/products/windows?os=windows-7

  • Click the Tools button, then click "Internet Options".
  • Click on the "Privacy" tab, then under "Settings", move the slider up to block all cookies or down to allow all cookies, then click OK.

 

» Google Chrome: https://support.google.com/chrome/answer/95647?hl=fr

  • Select the Chrome menu icon.
  • Select "Settings".
  • At the bottom of the page, select "Show advanced settings".
  • In the "Privacy" section, select "Content settings".
  • Select "Block all sites from storing data".
  • Select OK.

 

» Safari: https://www.apple.com/legal/privacy/fr-ww/cookies/

  • Click on "Settings" > "Safari" > "Privacy" > "Cookies and website data"

 

 

  1. Changes to our Privacy Policy

 

This Privacy Policy may be modified. The Company therefore advises its Users to regularly consult this page of the Site. In the event of a significant change to the Privacy Policy, the Company will notify Users of these changes.